June 10, 2013

A Place For Mom (and Dad)


After a post on spiritually based retirement communities a few weeks ago I ran across yet another option for deciding where to spend a satisfying retirement: a referral site that features reviews by actual users. It gives a full option of housing choices to search for by location.
Obviously, this is a business and I can't vouch for anything they do in that regard. Nor am I being compensated for this mention. But, I like to bring to light services and options that may be helpful to you.
By the way, what happened to dad? Why isn't it A Place For Mom And Dad?


A PLACE FOR MOM® LAUNCHES SENIORADVISOR.COM
New Service Provides Listings for Over 100,000 Senior Living Communities; Reviews for 17,000 Currently Available and Growing
SEATTLE, Wash., March 25, 2013 – A Place for Mom®, the nation’s largest senior living referral service, has announced the launch of SeniorAdvisor.com, a first-of-its-kind consumer reviews web site designed for seniors and their families. The site allows visitors to submit and review consumer feedback for over 100,000 senior living communities and care services throughout the country. Currently, there are more than 17,000 posted reviews. The launch comes as A Place for Mom continues to look for new ways to empower consumers with information necessary for finding the right senior living communities for their aging loved ones.
“Choosing a senior living community is an extremely important and emotional decision, and people want to feel confident they have made informed choices. In support of this, we are consistently asked if we have consumer reviews and ratings of senior living communities,” said Sean Kell, CEO, A Place for Mom. “Based on this demand, we’ve created SeniorAdvisor.com, designed to become the nation’s largest and most comprehensive source for senior living and eldercare reviews, ratings and unbiased information.”
To encourage valid feedback for other consumers and providers, reviews on SeniorAdvisor.com will be obtained and verified from a variety of sources: the 200,000 families A Place for Mom helps annually find senior care options and the company’s nationwide network of partners that includes more than 18,000 providers of senior living care and services. Additionally, when any senior living community or service listed on the site claims ownership of their profile, they can invite consumers to review their business.
SeniorAdvisor.com offers helpful tools and quick access to reviews and ratings for communities nationwide, bringing functionality and convenience to a process that tends to be complex and overwhelming. Features include:
  • Comprehensive listings including a complete directory of senior housing options in all
    50 states. For example, a visitor to the site can research memory care options in Seattle, for example. along with six additional types, including assisted living, retirement communities, residential care homes, senior apartments, adult day care and skilled nursing.
  • A five-star rating scale system covering five categories:care, cleanliness, activities, value and friendliness. Consumers can view individual scores for each category as well as an overall score.
  • Ability to post personal comments explaining a rating or general insights about a community or service.
  • Search tools that allow users to seek listings within designated geographic locations and for specific desired amenities.
  • Customized, personal accounts to bookmark favorite communities, write reviews, store comments and ratings, and share information on communities with friends and family.
  • Ability to request a tour of a community, organize scheduled tours and send text message reminders for favorite communities.
“Today’s savvy consumers are proactively seeking the opinions and experiences of others. Many shoppers read reviews of movies, restaurants, hotels and other products before they buy, so it’s not surprising that they expect this kind of information to be available for senior living services,” said Eric Seifert, President, SeniorAdvisor.com. “In line with other service industry reviews, we’re seeing about 82 percent of our ratings on SeniorAdvisor.com land at three stars or better. It will be exciting to watch how this progresses as the number of visitors to the site increases.”

About A Place for MomA Place for Mom, Inc. (APFM) is the nation's largest senior living referral resources and personalized assistance in finding senior living services. Using its nationwide network of more than 18,000 providers, APFM helps families find options based on a loved one’s stated needs, preferences and budget. This may include independent senior housing, home care, residential care homes,assisted living communities and specialized Alzheimer’s memory care. The service is offered at no charge to families as providers pay a fee to APFM. For more information, visitwww.aplaceformom.com, call 1-877-311-6099. For more information on SeniorAdvisor.com, visit the web site or call 1-866-333-2721.

Because the service is new, the few communities I checked had only a handful of reviews. But, this does appear to be a service that will be helpful when enough folks write their opinions. Satisfying Retirement has no connection with nor does it endorse any aspect of this service. This post is provided for purely informational purpose.

11 comments:

  1. Thank Bob for sharing this site. I plugged in my address and they provide a very comprehensive list of the facilities in our area. Like you said, the reviews are spotting. It might be more difficult build up a strong database than say TripAdvisor. I did leave a review of the facility my mom resides. You're helping to get the word out.

    ReplyDelete
    Replies
    1. Thanks, Cathy. The site has some excellent potential.

      Delete
  2. Thanks for the tip; could turn in to a useful resource. But be careful of the questions you ask because as a male you might not like the answer: they don't need "A Place for Dad" because, on average, he's already dead.

    ReplyDelete
    Replies
    1. My dad has outlived my mom by more than 2 years....so folks like him could use this resource, too.

      Yes men usually die before women but not always. I still contend Dad needs to be included.

      Delete
  3. A Place for Mom can be an excellent resource but keep in mind the person helping you will receive a placement fee if you choose one of his/her recommendations for your parent. That was my experience back five years ago and I found a different home for my mother with my own research.

    I got a chuckle out of Tom's response.

    ReplyDelete
    Replies
    1. Sorry, Bob. I see the fee is mentioned in your post.

      Delete
  4. I agree there does need to be a place for Mom and Dad together and sometimes Fido too. We are in that situation. They cannot be by themselves, Dad is 10 years older than Mom in a wheelchair and diaper and does nothing for himself except change the channel on the TV. Mom was his caretaker until this year when demencia finally was diagnosed after 2 years of wondering what the hell is going on with Mom?? They now have our sister living with them but it's an impossible situation. They never saved a cent for the future and we can only get 4 people to chip in to help with paying our sister.

    ReplyDelete
    Replies
    1. That is the nightmare all of us dread. We never want to think about a time when physical or mental health puts an impossible burden on others if we haven't planned ahead, but it might happen regardless. Then what? Your story is the answer.

      Delete
  5. Those National Referral agency popping up around are nothing but worthless coldblooded marketing companies who only care about their commissions. Yes, they will match you up with few facilities in desired area who fit into your budget without any consideration about what your loved one actually need. They never meet with you or your mom or dad, but they will collect money from any home your choose. That's what they are trained to do. And, if you ever checked their website, even once, and provided any personal contact information, they will harass you day and night.
    The information they pass around is always available for free on every state site. Yes, just go your state website and search for licensed facilities. You will be able to check them all out, find out all about they citations and rules violations. You should tour many before you make up your mind about what suits better your needs. But, if you put your trust into hands of people who you have never met and who trained to brainwash you and direct you only into facilities they have contract with, you are up to big surprises soon or later.... Do NOT call referral agencies! Be smart!

    ReplyDelete
    Replies
    1. Well, there is certainly a strongly felt opinion. I present it without comment.

      Delete
    2. I'm with you, Elena. Each state has multiple county-based Councils on Aging who provide unbiased referrals. When I ultimately contacted A Place for Mom, I received a total of 5 referrals. A month later, I learned about and contacted my county's Council on Aging and received a list of more than 160 facilities.

      Delete

Inappropriate comments will be deleted